One of the biggest challenges NHS trusts face is ensuring quality patient care while operating on tight budgets. A lack of available staff means unstaffed shifts, resulting in unfulfilled obligations to patients and their families. What NHS trusts need is a reliable supply of experienced staff who are ready to step in and fill shifts when trusts need it most. If your request relates to services provided by Worcestershire Acute Hospitals NHS Trust (Worcestershire Royal Hospital, Alexandra Hospital in Redditch or Kidderminster Treatment Centre), please visit their website. Two patients died while waiting for ambulances in the corridors of the Royal Hospital in Worcester during the 2017 New Year period. Many other patients at the Royal Hospital in Worcester spoke during the first week of January of long wait times, patients in the corridors, overworked staff doing their best. Similar problems exist in other NHS hospitals. [20] One patient died of an NPD overdose, which overworked medical staff did not recognize in time. [21] In December, the Trust diverted emergency patients from the emergency departments of two hospitals, Worcestershire Royal Hospital and Alexandra Hospital in Redditch. [22] Over the winter, the Trust had to divert emergency patients to another location at least 65 times. [23] 35% of suspected cancer patients waited more than two weeks to see a cancer specialist, although 93% of patients should be seen within this time.
[24] The Trust conducts approximately 95,000 planned and emergency operations each year, with 140,000 emergency room visits and approximately 500,000 ambulatory appointments. In September 2015, it forecast a deficit of £58 million against a turnover of £364 million. It benefited from a temporary working capital facility of £19 million. The 30-year private funding initiative at Worcestershire Royal Hospital, which runs until 2032, costs the Trust around £13.6 million a year. [29] In February 2016, it expected a deficit of GBP 65 million in 2015/6. [30] Our Trust is active on social media and encourages the public to follow our social media pages to stay up-to-date on news and updates from The Trust. You can also contact our social media pages if you have general questions about the Services or trusted information. The Trust provides a wide range of services to a population of 580,000 people in Worcestershire, as well as care for patients in the surrounding counties and beyond. Worcestershire Acute Hospitals NHS Trust is an NHS Trust that operates three hospitals in Worcestershire, England: Alexandra Hospital, Redditch, Kidderminster Hospital and Treatment Centre in Kidderminster, Evesham Hospital Burlingham Ward in Evesham and Worcestershire Royal Hospital in Worcester. This is the registration data of the provider Worcestershire Acute Hospitals NHS Trust. They determine what services Worcestershire Acute Hospitals NHS Trust can legally provide, where they can provide them and who is responsible for them.
In November 2013, further proposals to reduce services at Redditch were rejected by Redditch, Bromsgrove and Stratford councils, which stated: “The removal of Redditch`s services will leave an already vulnerable society with the worst access to health services in the region and cause significant inequalities with Redditch`s population. Bromsgrove, Studley. Alcester and neighbouring areas are significantly worse off than any other area of Worcestershire. [2] The Trust`s former chief operating officer, Stewart Messer, tried to ban Stuart Gardner, a UNISON representative of the West Midlands Ambulance Service, from leaving the Trust`s premises in January after reporting to the BBC 18 patients being treated in the corridors of Worcester Royal Hospital. Messer said employees were upset. [8] The Trust subsequently agreed with the union that it did not have the authority to prohibit paramedics from its premises and an apology was made for proposing it. [9] Nurses at Alexandra Hospital complained of severe bullying by their elders. [10] In February, it was reported that four emergency counsellors from Woodrow Drive Hospital and another emergency counsellor from the Royal Worcestershire Hospital had resigned. Therefore, the future of Alexandra Hospital`s emergency department was questionable. [11] Her resignation letter accused “successive management decisions” of undermining Alexandra`s services, which she said “led to the self-fulfilling prophecy of failing and unsustainable services” and that the proposed service model would be “neither an emergency nor a secure service.” [12] In April, following a major incident at Worcestershire Royal Hospital where seven patients had to be treated in a corridor, Neal Stote, chairman of the Save the Alex campaign, said the transformation plans meant that “Worcestershire Acute Hospitals NHS Trust is trying to get us to a hospital that is not only hard to reach, but also a hospital, When you get there, you are not able to cope with it. [13] The Care Quality Commission conducted an inspection of the Trust`s emergency and accident rooms in March. They found many examples where patient safety was compromised.
Medications were not administered on time, patient records were not up to date, and safety measures were “inadequate”. [14] In September, the Redditch and Bromsgrove Clinical Commissioning Group asked local GPs not to refer patients to the trust for the next three months because it was unable to treat patients within 18 weeks of referral. Wait times were out of control in the areas of ears, nose and throat, trauma and orthopedics, gynecology, general surgery and dermatology. 2,347 patients had waited more than 18 weeks. [15] 11 patients were infected after treatment in the endoscopy department of Alexandra Hospital, seven with Pseudomonas and four with Serratia. The endoscope decontamination devices were more than eight years old and needed to be replaced. [16] Trust was translated into exceptional measures in December 2015 following an inspection conducted by the Commission de la qualité des soins in July. [17] It was still considered insufficient as of June 2017 and performance, particularly in emergency care, had deteriorated. [18] The Trust is currently led by Chief Executive Matthew Hopkins, who joined the Trust in January 2019, and Sir David Nicholson KCB CBE, who was appointed Chairman of the Trust in May 2018. [3] The Trust has been selected by the West Midlands Ambulance Service as one of the two responsible for the most serious delays in ambulance turnaround times. [19] Eight-year-old Callum Cartlidge died after Worcestershire Royal Hospital failed to do a blood test and misdiagnosed his condition. The coroner described this as “a failure to provide basic medical care.” If the disease had been detected, the boy would have survived.
[26] The consulting firm Carnall Farrar was hired in January to review emergency care at the Trust. They found that 700 patients a month waited more than 12 hours in the emergency room before being admitted or discharged, far more than the Trust had reported. Waiting in corridors has been “widely normalized and accepted as standard practice,” and delays in delivering ambulances are worsening. [27] In September, the Trust announced that it needed an additional 208 beds, increasing its current number of beds by almost one-third to achieve a relatively safe occupancy rate of 91%. [28] The Trust opened a new cancer treatment unit with three linear accelerators in January 2015, a partnership with Coventry University Hospitals and the Warwickshire NHS Trust, which it hopes will treat around 1,500 patients a year who previously had to travel for radiotherapy. There are also plans to expand the chemotherapy services available on the website. [5] For more information about the services we offer and a list of our consultants, please visit www.worcsacute.nhs.uk/our-trust/our-consultants The patient relations team will contact you within two business days of receiving your contact and we are available Monday to Friday from 8:30 a.m. to 4:30 p.m., except holidays. All press and media inquiries must be handled by the Trust Communications team. You can talk to PALS who can confidentially advise and support patients, families and their carers, and provide information about the NHS and health-related issues. If you have an urgent request outside of business hours, please contact Fern Berry, Communications Manager.
Last year, more than 231,448 different patients – 40% of the population of Worcestershire – were treated at the Trust`s various sites. Friends and Family Test (FFT) is a way for people to provide anonymous, real-time feedback on the NHS service they use. He asks if people would recommend the service they used to their friends or family. In April 2014, it was revealed that the Trust had misplaced up to 270,000 ultrasounds stored on outdated technology from 2004. Andrew Brown, whose complaints led to the revelation, had been described as a “vexatious complainant” after several years of raising concerns about his treatment at the Royal Hospital in Worcestershire. [7] In 2019, it rejected a proposal from NHS Improvement to achieve a deficit of £64.4 million for 2019-2020 and only accepted a target deficit of £73 million, which is roughly in line with the 2018-9 result.